Vincent van de Pol
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Took them 2 weeks to get back to me for renewing a prescription that I've been using for years. The doctor during the call then promised to renew my prescription, yet completely failed to do so. There's no way to give any kind of feedback that something went wrong, my only option is to start the process again. Entire features on the app itself turn on/off at arbitrary times. One moment you can chat, the other you can't. One moment you can send messages, other time you can only book video calls.
7 people found this review helpful
Dylan Bach
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Tried to set up multiple appointments with this app. Every time the application either had a black screen or the audio wouldn't function, and then the call would drop. Not being able to send a quick message to the doctor after the appointment time is frustrating . As of right now if there are any complications with the application you simply lose the appointment, and can't communicate about your problem.
13 people found this review helpful
Panda
No way to renew your prescription except for a full doctor's appointment, something that's the most basic thing doable via 1177 for every single other sensible care provider. This means it's twice as expensive if not more. Some doctor's appointments so rushed you can barely ask the few questions you have. Literally being pushed to finish the call after 2 minutes. Tries to push you to change care center to theirs every. single. time. you log in, even if you say no.